Beyond the Brand – Putting People First

EMPLOYEE ENGAGEMENT

Karen McCullough takes you beyond the brand helping organizations grow a culture that focuses on PEOPLE. This program breathes new life into your team by using her CPR Engagement concept; where people feel Connected, Protected, and Respected.

As companies find it increasingly difficult to compete on price and speed, the human-centric customer experience becomes the brand differentiator in the marketplace. The employee experience goes hand-in hand with the customer experience. Investing in employee engagement is the best way to deliver a better customer brand experience.

Your brand is the core of your company, the heart of your business, the soul of your culture, and the foundation for employee engagement.

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LEARNING OUTCOMES

  • Discover that engagement is the key to delivering the best brand experience.

  • Learn to connect the employee’s engagement to the member/customer experience.

  • Examine the 3 keys to creating high engagement

  • Discover the connection between engaged employees and performance outcomes

  • Implement simple rituals into the day creating more engaged, collaborative teams

BOOK KAREN TODAY!
Lori Pflughaupt

Lori Pflughaupt

Recruitment Coordinator
Iowa Department of Transportation

“Karen is smart and laugh out loud funny! She knows branding! Saying she was a pleasure to work with is an understatement. She took the time to get to know the Iowa Department of Transportation and crafted her message to reinforce the goals we had for our leadership conference. The conference theme was Momentum, so we worked with Karen to tailor her Beyond the Brand presentation to compliment the theme of the conference. Karen took that concept one step further and helped the group think beyond the company brand and understand their own “personal brand” and the effect it has on the work we do and the people we serve. Her 90 minute keynote had the audience engaged the entire time through humor and interacting with one another. What a refreshing way to end the conference.”

“Beyond the Brand was an wonderful choice, it fit perfectly and was fun all at the same time. I’ve heard nothing but amazing comments on how fantastic you were! You really added an energy that we’ve not had with keynote speakers in the past. Even the guys on my headset in the A/V booth were raving about you!! Beyond the Brand was an wonderful choice, it fit perfectly and was fun all at the same time.”

Anita Lynn | Director of Training and Development America’s First Federal Credit Union

Anita Lynn, CUDE

Director of Training and Development
America’s First Federal Credit Union