Remember back in March when the pandemic hit the U.S., and you left your desk, packed up your things, and started working from home? If you're anything like me, you thought that you would be back at work in a few weeks or maybe, at the most, in a few months. Well, it looks like working from home might be in effect a bit longer—until the end of 2021, especially [...]
The coronavirus has made 2020 the year for each of us to rethink, reboot, and rebrand. For many, 2019 was a great year with hopes that 2020 would be even better. Then BAM!!! We got derailed by a virus that drastically changed each of our lives with school closings, layoffs, furloughs, and business closures that continue to leave us fearful of a future where we might be left behind. [...]
With the onset of daily news reports being enough to make you want to run away and hide in the nearest hole in the ground. Is it any wonder that mental health issues are growing daily in our homes, school, and communities? Fear of losing our health, our homes and our loved ones when reading media representations of situations such as the recent coronavirus outbreak, rising fear within the [...]
Companies across the country are urging their employees to work from home. The New York Times calls this, “the World’s Largest Work-from-Home Experiment.” If you are about to or now working from home, this post is for you! Actually, Being a solopreneur, I do love working from home and have been doing it for almost 20 years. I admit in the beginning it was challenging. I came from a robust [...]
It’s natural to think change in the workplace is a bad thing. Change can be daunting, change can be scary, it removes us from our comfort zone. You know... that familiar zone we all want to live in forever! But change is good in the workplace. So in this article, we are going to investigate and explain why any change in your organization has positive outcomes. We’re also going [...]
Social media has introduced a new way to communicate emotions with memes. Millennials and Zoomers (Generation Z) are into this form of communication, and a recent Boomer meme is stirring up a lot of controversy. For those of you who aren’t familiar with memes, it’s a piece of media, often humorous, that spreads rapidly through the internet. Think of a meme as a cultural expression that spreads according to [...]
You’ve worked your whole life to lead up to this moment. You’ve put in the hours, studied your heart out, and visualized this achievement again and again. And now, you've landed a big promotion, yet you feel that there must be a mix-up somehow. That surely someone smarter than ourselves will realize that we're a fake? Consequently, you're not alone: The culprit of these feelings of doubt and insecurity is "imposter syndrome," a condition that's more common than you may think.
If you Google "Millennial" you see the countless stereotypes written about the Millennial employee. They are called lazy, entitled, immature, non-committed job-hoppers. Today many employers call Millennials a definite “flight risk.”I've been researching and speaking on Generations in the Workplace for over 10 years. I believe that time spent judging different generations would be much better spent understanding them.
Most Millennials were raised by Baby Boomers and are often misunderstood by Gen X, Traditionalists, and even the Boomers. When you understand what motivates this generation (also known as Gen Y), you gain a compelling competitive advantage in attracting, retaining, and engaging Millennial talent that fits well with your own organization.
So, what are the components that go into a great customer experience? Research tells us that when you give customers a great experience and they’ll buy more, be more loyal and share their experience with friends. That’s what every company strives for, right? But if that’s the case, why are we consumers so disappointed? There is an “experience-disconnect” going on everywhere!